Portefeuille Negotiation :: Block Conflict Management
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Training goals & benefits
Conflicts of interest are part and parcel of lawyers everyday life. Own conflicts with colleagues are nevertheless hushed up sometimes, or are "resolved" by destruc-ting positive relationships and energy.
Besides dealing with the various forms of conflict and conflict behaviour, this seminar engages in different possibilities for recognising and analysing conflicts.
The seminar participants deal with the causes of conflicts as well as methods for conflict treatment through to dispute resolution strategies. Also, the seminar conveys the development of conflict culture, turning conflicts and disputes into opportunities.
Content / extract from seminar
The conflict concept
Conflict types
Various forms of conflict behaviour
Variants of conflict behaviour
Communication as expression of inner attitude
Causes of a conflict
Anatomy of a conflict
Methods of conflict treatment
Strategic groundwork
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Analysis of the opposing party
The three phase model of conflict discussion
Strategies for conflict and dispute resolution
Mediation
Conflict culture
Developing a conflict culture
Understanding conflicts as a chance
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